Middletown Transit ADA Information

BCRTA’s service is 100% ADA-accessible to ensure that elderly riders and those with disabilities have an enjoyable and comfortable experience using our service. All buses include a wheelchair lift or ramp and two securement areas for wheelchairs and mobility devices, and an automatic voice system that announces key stops, transfer points and other important information. Additionally, accessible-format materials, like bus schedules are available upon request. 

ADA services are for passengers with disabilities who are unable or find it difficult to ride fixed line bus routes. ADA passengers must be certified by BCRTA in order to reserve ADA rides.

Applicants must fill out and turn in the ADA Application Form to determine their eligibility.

BCRTA Reasonable Modification Request

a. RTA makes every effort to ensure individuals with disabilities have access to and benefits from all our services. In compliance with the Americans with Disabilities Act, and FTA requirements, we invite requests for reasonable modifications to customers with disabilities.

b. Reasonable modifications include changes, exceptions, or adjustments to our rules, policies, practices, and procedures to provide everyone with the opportunity to use all RTA services.

c. Reasonable Modification Requests can be made by contacting Customer Service at 513.785.5237, Ohio Relay at 800-750-0750, or by email at request@butlercountyrta.com

ADA Complaint Form: ADA-Complaint-Form.pdf (butlercountyrta.com)

Paratransit Services:

BCARE Paratransit Service & Info | Butler County RTA | Learn More Today

BCRTA Paratransit Plan: BCRTA-Paratransit-Plan.pdf (butlercountyrta.com)

BCRTA adheres to the Americans with Disabilities Act of 1990 and provides complimentary paratransit services along all fixed route services.  A paratransit zone buffer of 3/4 mile has been created along the fixed routes to determine who might be eligible for the paratransit services.

An application process has been put into place to apply for ADA Paratransit service.  The approval process includes a form that must be filled out by the applicant as well as a clinical professional.  ADA approval comes with a five year eligibility period.

Middletown Routes: $FREE / trip

Paratransit Application: 1670492_ADA Application_062823 (butlercountyrta.com)