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Tenants need to bring in to our office their signed lease, a picture ID and social security numbers of all adults on the lease, and pay a water deposit of $200 plus any outstanding balances of all parties on the lease. Owners need to call our office at 513-425-7870. Tenants can also email the above information with place of employment and a phone number they can be reached to firstname.lastname@example.org. An account will be set up and call for payment of the deposit and outstanding balances will be made to you - which can be made by debit or credit card (Visa, MasterCard, or Discover.)
The only authorized place to pay your water bill in person is in the lobby of the City building, 1 Donham Plaza.
The only authorized place to pay your water bill online is at www.cityofmiddletown.org/water.