Water Services

Updated April 4, 2020: Water shutoffs due to nonpayment of fees and/or charges will be put on hold per an Ohio EPA order which will remain in effect for the duration of the current State of Emergency regarding COVID-19, or December 1, 2020, whichever occurs first.

Customers with water service that was shut off since Jan. 1, 2020, must request re-connection by calling 855-967-0310. Shutoffs that occurred prior to this date are not subject to this order. The City of Middletown will waive all fees for the re-connection of service. Monthly bills will continue to be sent on all accounts and payment in full will be due at the expiration of the Ohio EPA order.

 https://www.epa.ohio.gov/Portals/28/documents/pws/reconnect-implementation-guidelines-hb197.pdf

Water payment information:

www.invoicecloud.com/middletownoh

Automated phone payment line – (855) 967-0310

The City of Middletown operates its own water and sewage treatment plants. Refuse services are provided through a private contractor, Rumpke, Inc.

Monthly Water Bill


City residents and businesses receive a monthly water bill that includes charges for water, sewer and refuse services. To pay your water bill by phone or for billing/service inquires:
513-727-3691.
Water Billing Office

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