City of Middletown, Ohio - Customer Satisfaction Survey

Home > Customer Satisfaction Survey

In an effort to maintain a high level of customer service, we ask for your cooperation in completing the brief survey below.

1. Please enter the date of service you are completing this survey for:


2. Please check the City Department(s) with which you interacted and rate the customer service level for each:


3. Were you greeted upon arrival?
	Yes No

4. If your contact was via telephone, were you transferred to another department?
	Yes No
	If yes, how many times?


5. What improvements could we make for your interaction to be easier and more productive?


6. Your Name/Company Name/Phone/Address/Email Address: (Please note, anonymous surveys may be invalidated)


7. Would you like to be contacted so that you can provide additional feedback?
	Yes No